Privacy Policy

Last updated: [Date]

gamedeal.win (“we”, “us”, “our”) operates auto.gamedeal.win. This Privacy Policy explains what personal data we collect, why we collect it, how long we keep it, and the rights you have under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are (Data Controller)

The data controller is [Company Name], [Company Address]. You can contact us about anything in this policy at admin@gamedeal.win.

2. What Data We Collect

Account data: name, email address, password (hashed), date of birth (for 18+ age verification).
Order data (WooCommerce): billing name and address, email, phone number, products purchased (competition tickets), ticket numbers allocated, order totals and transaction references.
Answer data: your answers to competition skill questions and entry records (required to administer draws and demonstrate compliance).
Free entry (postal) data: name, address, contact details and competition reference supplied on postal entries.
Winner data: identity/age verification documents and publicity photos/videos where you consent.
Technical data: IP address, browser type, device type, pages visited, and cookie identifiers.
Communications: emails and messages you send us, and your marketing preferences.

3. Payment Information

Card and payment details are processed directly by our payment provider (our payment provider(s)) over an encrypted connection. We never see or store your full card details on our servers.

4. Why We Use Your Data (Lawful Bases)

To run competitions (contract): processing entries, allocating ticket numbers, conducting draws, contacting and verifying winners, and delivering prizes.
Legal obligations: age verification (18+), anti-fraud and accounting/tax record keeping.
Legitimate interests: site security, fraud prevention, improving our website, and publishing winner names/counties as required by advertising codes.
Consent: marketing emails/SMS and non-essential cookies. You can withdraw consent at any time.

5. Cookies

We use cookies to make the site work and to understand how it’s used:

Strictly necessary: login sessions, shopping basket and WooCommerce checkout. These cannot be switched off.
Analytics: help us understand site usage (e.g. page views). Set only with your consent.
Marketing: used to measure campaigns and show relevant offers. Set only with your consent.

You can manage cookies via our cookie banner and your browser settings. Blocking essential cookies may prevent checkout from working.

6. Who We Share Data With

Payment provider(s) — to process your purchases.
WooCommerce/WordPress service providers and hosting — to operate the website.
Email delivery services — to send order confirmations and (with consent) marketing.
Professional advisers, regulators, or law enforcement — where legally required.

We never sell your personal data. Where data is transferred outside the UK, we use appropriate safeguards (such as UK IDTA/standard contractual clauses).

7. How Long We Keep Data

Order and entry records: kept for [6] years to meet accounting and legal requirements.
Winner verification records: kept for the period required to evidence a lawful draw.
Marketing data: kept until you withdraw consent or unsubscribe.
Data is securely deleted or anonymised once retention periods expire.

8. Your Rights

Under UK GDPR you have the right to:

Access a copy of your personal data.
Rectify inaccurate or incomplete data.
Erase your data (“right to be forgotten”), subject to legal retention duties.
Restrict or object to certain processing, including direct marketing.
Data portability — receive your data in a structured, machine-readable format.
Withdraw consent at any time where processing is based on consent.

To exercise any right, email admin@gamedeal.win. We respond within one month. You can also complain to the UK Information Commissioner’s Office (ICO) at ico.org.uk — though we’d appreciate the chance to resolve things first.

9. Security

We use HTTPS encryption, access controls and industry-standard safeguards. No system is 100% secure, but we take all reasonable steps to protect your data and will notify you and the ICO of any qualifying breach as required by law.

10. Children

Our competitions are strictly for adults aged 18+. We do not knowingly collect data from anyone under 18; any such data will be deleted and the account closed.

11. Changes to This Policy

We may update this policy from time to time. Material changes will be flagged on this page and, where appropriate, notified by email. Please check back periodically.

12. Contact

Privacy questions or requests: admin@gamedeal.win — or write to [Company Name], [Company Address].